Privacy Policy – The Taj Sunrise
The Taj Sunrise – Travel & Tours (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or use our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account
- Book tours or services
- Subscribe to newsletters
- Contact us
Such information may include: - Full Name
- Email Address
- Phone Number
- Postal Address
- Payment information (when you make a booking)
b. Automatically Collected Information
When you visit our site, we may collect data automatically using cookies and tracking technologies, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of access
2. How We Use Your Information
We may use your information for the following purposes:
- Process and manage bookings
- Provide customer support
- Personalize your experience
- Send booking confirmations and reminders
- Respond to inquiries
- Improve our website and services
- Send promotional emails (only with your consent)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage
- Provide targeted advertising through third-party platforms
You can control cookie settings in your browser, but disabling cookies may limit features on our website.
4. Third-Party Services
We may share information with:
- Payment processors (Stripe, Razorpay, PayPal, etc.)
- Analytics services (Google Analytics, Meta Pixel)
- Marketing platforms
These third parties are bound by their own privacy policies and are responsible for handling your data according to their terms.
5. Payment Information
We do NOT store your full credit card or bank details on our servers. Payment information is processed securely through trusted gateways using industry-standard encryption (SSL/TLS).
We may retain transaction metadata (amount, dates, status) for record-keeping and billing purposes.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or alteration. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise your rights, please contact us at the details provided below.
8. Children’s Privacy
Our services are not directed toward children under 18. We do not knowingly collect personal information from minors.
9. Changes to this Policy
We may update this policy occasionally. When updates are made, we will revise the “Effective Date” and post the updated policy on this site.
